Privacy Policy
Last Updated: March 10th, 2026
ClinixFlows LLC ("ClinixFlows," "we," "our," or "us") respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including DentPay and any affiliated services.
1. Information We Collect
1.1 Personal Information
We may collect:
- Name, email address, phone number
- Business and practice information
- Payment-related identifiers (via third-party processors)
- Account credentials
1.2 Usage Data
- IP address
- Browser type
- Device information
- Pages visited and interactions
- Timestamps and session logs
1.3 Payment Information
We do not store full payment details. Payment processing is handled by third-party providers (e.g., Stripe).
2. How We Use Information
We use collected information to:
- Provide and operate our services
- Process transactions
- Improve platform performance
- Communicate with users
- Prevent fraud and ensure security
- Comply with legal obligations
3. HIPAA & Health Data
ClinixFlows is designed to minimize exposure to Protected Health Information (PHI).
- We follow a PHI-minimization architecture
- Any PHI processed is handled under strict safeguards
- Where applicable, Business Associate Agreements (BAAs) may be required
5. Data Security
We implement industry-standard safeguards:
- Encryption in transit (TLS 1.2+)
- Encryption at rest (AES-256)
- Role-based access control (RBAC)
- Multi-factor authentication (MFA)
- Audit logging and monitoring
6. Data Retention
We retain data only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
7. Your Rights
Depending on your location, you may have rights to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict processing
To exercise rights, contact us at: privacy@clinixflows.com
9. Third-Party Services
Our platform integrates with third-party services. Their privacy practices are governed by their own policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised "Last Updated" date.